Sales Best Practices Research Reports
Based on data from our annual Sales Best Practices Study, these reports offer research findings and insights from Miller Heiman executives, and scholars, on the implications of the findings. Miller Heiman conducts research annually to support our clients in making better-informed business decisions.
Please click on the title to view the abstract.
Special Reports
- The Performance Value of a World-Class Sales Process:
A Multi-Year Comparison during Both Strong and Weak Economic Conditions
By Susan Dustin, Ph.D., and Ramana Madupalli, Ph.D. of the Southern Illinois University-Edwardsville - The Upside of Sales and Marketing Alignment
By Robert Peterson Ph.D. of the Northern Illinois University
Industry Reports
| Business Services - 2010 Business Services - 2009 |
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Consulting and Professional Services - 2009 |
| Healthcare - 2009 | |
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Technology - 2009 |
Country Reports
- 2009 Miller Heiman Sales Best Practices Study: Australia and New Zealand Results
- 2009 Miller Heiman Sales Best Practices Study: India
- 2009 Miller Heiman Sales Best Practices Study: United Kingdom Highlights
Additional reports will be added as they become available. Contact us to discuss the data available for your country or industry.





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