Welcome to the
Miller Heiman Research Institute

Strategic analysis and decision making has never been more volatile or complex for sales leaders. As sales leaders search for answers to the challenges they face and opportunities they seek to capitalize, the more difficult task is in finding credible sources of information to make informed business decisions. The Miller Heiman Research Institute's mission is to be a trusted source of timely and relevant information for sales leaders.

Since 2003, Miller Heiman has been conducting the world’s largest on-going study of sales best practices. By continuously researching, measuring and analyzing the best practices, innovations and emerging trends, the research institute offers on-demand access to the most compelling and relevant research to make informed business decisions.

Advisory Service

The Advisory Service provides strategic decision-making support to sales leaders with concierge access to exclusive Miller Heiman Research Institute expertise through objective research, data, insight, and analysis. The Advisory Service team works with individual clients to uncover and focus on their strategic issues and specific challenges for a personalized experience. Clients will walk away armed with customized benchmark data and comparisons, best practice analysis and frameworks, a keen awareness of emerging productivity trends, and an understanding of the implications of technology advances - all crucial information to reduce risk when making decisions.

Request more information on the Advisory Services offering

Sales Best Practices Study

Miller Heiman's annual research study of sales practices, success metrics, and World-Class Organizations has become recognized as the largest continuous research project dedicated to sales performance in the world. Since the study was launched in 2003, more than 25,000 sales professionals have participated. The research results support benchmarking services that enable companies to better understand how they compare to their peers and better identify areas for improvement.

Download 2011 Executive Summary: Sales Strategies for Thriving in a Post-Recession Economy

Download 2012 Executive Summary: Twelve Initiatives of World-Class Sales Organizations

Sales Performance Meter

How does your organization compare to the top 25 activities and metrics from the Miller Heiman Sales Best Practices Study? Find out with this quick online survey. You will receive a personal report immediately upon completion. There is no charge to use this tool.

Try the Sales Performance Meter

Benchmarking Services

Looking for a more comprehensive report? Compare your organization to our database of more than 50 selling and sales management best practices and key performance metrics, as well as data for several industries.

Sales Performance Spotlight

Use research to make better selling and sales management decisions. This newsletter features interesting points from the annual Miller Heiman Sales Best Practices Study as well as data, charts, and accompanying insights from Miller Heiman executives about what these findings can mean for your sales performance.

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