Miller Heiman Research Center

Miller Heiman regularly conducts research on sales-related topics through an extensive database of sales professionals and through partnerships with leading trade and professional associations, partner organizations, and business publications. As a result of our formal research projects and our day-to-day business relationships with sales leaders and sales professionals, we are able to continually validate and refine our thinking in the real world.

Sales Best Practices Study

Miller Heiman's annual research study of sales practices, success metrics, and World-Class Organizations has become recognized as the largest continuous research project dedicated to sales performance in the world. Since the study was launched in 2003, more than 25,000 sales professionals have participated. The research results support benchmarking services that enable companies to better understand how they compare to their peers and better identify areas for improvement.

Download 2011 Executive Summary: Sales Strategies for Thriving in a Post-Recession Economy


Sales Performance Meter

How does your organization compare to the top 25 activities and metrics from the Miller Heiman Sales Best Practices Study? Find out with this quick online survey. You will receive a personal report immediately upon completion. There is no charge to use this tool.

Try the Sales Performance Meter


Benchmarking Services

Looking for a more comprehensive report? Compare your organization to our database of more than 50 selling and sales management best practices and key performance metrics, as well as data for several industries.

Contact us about Benchmarking your organization.