The Associate Archive

The Associate is a quarterly publication created exclusively for you, our Client Associate. This newsletter includes program updates, event announcements, case study articles, and adoption and reinforcement best practices to support you in your role as a facilitator of Miller Heiman programs.

Feel free to visit this archive page if you missed previous issues or wish to revisit featured articles.

Click on the title to download the selected issue.


2011. Volume 5

Issue 3. Engagement Strategies for Enhanced Learning


Issue 2. When Personalities and Attitudes Create a Test of Wills in the Training Room


Issue 1. Next-Generation Learning Techniques in the Workplace




2010. Volume 4

Issue 4. Improve Rapport with International Participants

Tips for Facilitating in Different Regions or Countries

Issue 3. Muscle Memory

Setting Up for the Best Program Delivery

Issue 2. Is Online Learning Out of Line?


Issue 1. Instrumental in Change

Leveraging Your Role as a Client Associate



2009. Volume 3

Issue 2. Overcome Pre-Course Problems

Ensuring Participants are Ready to Roll

Issue 1. Revolving Leadership

Reinforcing Value Amid Management Changes



2008. Volume 2

Issue 3. Best Practices for Traveling

Tips for the Road Warrior

Issue 2. Solving a Common Adoption Challenge with an Online Approach

An interview with Client Associate Pam Jerdee

Issue 1. Transitioning from Shop Selling to Top Selling

An interview with Client Associate Steve Kahl



2007. Volume 1

Issue 2. Improving Adoption and Reinforcement Through Technology

An interview with Client Associate Dylan Gray

Issue 1. Establishing Credibility in Sales Training

An interview with Client Associate Jo Anne Scott





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