Miller Heiman is committed to protecting the privacy of those who visit our website. As part of our normal operations, we collect different kinds information about our website visitors; however, we have structured our websites so that people can visit Miller Heiman on the web without identifying themselves or revealing any personal information. There are some things visitors can do while visiting our websites if they prefer not to be tracked in any way. They can:
Disable cookies within their browser before visiting our website
Choose not to submit information via web forms located within our websites
Choose not to purchase within our online store
Choose not to opt-in to certain programs that are available on our websites
Choose not to complete our surveys available on our websites
Types of Visits to Our Websites and Information We Collect for Each
Usage of Cookies and Spotlight Images or Web Beacons
Browsing - For visitors who are simply browsing or navigating through our websites, we collect information about their computer and the pages they visit on our website in aggregate (not individual or personal information). This data is often referred to as clickstream or navigation data. We use this information for research, analysis and reporting so that we can improve our navigation, page structure and page content to help visitors find information more quickly and provide more value when they find what they are looking for on our websites.
Submitting Forms - Certain pages of Miller Heiman's websites contain forms that allow visitors to request information about our services and solutions or to gain access to valuable resources (like white papers and research documents) in exchange for contact information. In completing one of these forms, visitors may be required to provide contact information, such as their name, phone number and email address. Miller Heiman may use the contact information from these forms to respond to the request, send the information requested or market to those individuals in accordance with the opt-in notice given on the form. We do not disclose any information we receive from these forms to third parties with the exception of business partners we use for the delivery of online and offline marketing messages. These business partners are contractually obligated not to share or use this information except for the purpose of delivering our marketing messages. Furthermore, these partners have their own privacy policies. Visitors of our websites should become familiar with the privacy policies of our partners before submitting any information to Miller Heiman that may be shared with them. Miller Heiman is not responsible or liable for the privacy policies of our partners.
Purchasing - For purchasing in our online store or registering for events, we require visitors to create an account with us. We collect information in this account that enables us to complete their order/registration and streamline their purchasing process the next time they order from us. Furthermore, we give them the ability to view and update this information if they so choose. For more information on this online store account, click here.
Completing Surveys - For surveys, we collect visitor responses to help us improve various aspects of our business based on aggregate and individual feedback provided. These surveys are sent via opt-in marketing programs or are made available on our websites for visitors to participate if they so choose.
Opt-Out Policy for Email Publications
If visitors have opted in to receive any of our email publications, they can opt out of future publications by replying to any email they receive from us with 'Unsubscribe' in the subject line, or by following the "unsubscribe" instructions contained at the bottom of any email that we send to them. Also, in compliance with the CAN-SPAM Act, we provide our physical mailing address in all email communications for general correspondence and opt-out communications.
Information received from www.millerheiman.com, www.millerheiman.co.uk and research.millerheiman.com visitors is sent to a secure location on our internal servers, where it is then stored in a secure database. Miller Heiman uses the highest levels of security to protect the integrity of our customer data, including Secure Socket Layer technology within our online store.
Miller Heiman has placed email links on this site to allow visitors to contact us directly via email. The information visitors provide is used to respond directly to their questions or comments. Those comments may be stored to improve the quality of our site and our services.
for Miller Heiman's legal policy regarding this website.
Miller Heiman, Inc.
10509 Professional Circle
Reno, NV 89521