Knowledge Center

Journal: Trends and Solutions Driving Change in B2B Sales Organizations [Q1.2013]


Relationships matter in sales – today more than ever. Sales organizations still win by listening to customers’ concepts and delivering solutions. This issue of the Sales Performance Journal examines the best customer-centric strategies for all the routes you take to market.

In this issue:
  • Sales Manager 2.0: New Core Competencies Emerge
  • 10 Questions to Drive Success with Channel Partners
  • Seven Steps to Exceptional Customer Service and Loyalty
  • Strategic Themes for 2013: Improving Productivity



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