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The Miller Heiman Knowledge Center is a library of publications, white papers, articles, insights and sales best practices and perspectives you can use to win more business for your company.

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Research: 2014 MHI Sales Best Practices Study

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The Biggest Inhibitors to Sales Success

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Success Stories

Discover how Miller Heiman was able to improve sales performance in our clients’ sales organizations.

Confidence with Customers


How does having a common sales language and strategy increase a sales force’s confidence with customers?


Hear how PR Newswire improved the effectiveness of its global sales force.

Industry Study: Healthcare Solutions Company

A more strategic approach to incorporate driving top-line growth and maintaining margins into a product-led sales culture.

Read more about growing market share in a competitive industry.

Miller Heiman Blog

Insights from the sales experts at Miller Heiman.

Sometimes failure is a state of mind. That can certainly be said of the sales profession. When we feel successful, we start acting successful. Nine times out of 10, that leads us to being successful. Of course, the same can be said of feeling like a failure. Continue Reading


Look at a couple of your won deals and analyze the criteria that made the difference. There will be tangible criteria such as the vision of future success, the compelling business case, a specific solution whose value outweighed the perceived risk of change, etc. There is one intangible criterion that empowers all the tangible criteria, and that is collaboration. Continue Reading

41%
know why their top sales performers are successful. Do you?