Creating Stronger Customer Relationships through Clarity: A Miller Heiman Client Case Study

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Thought leadership, articles and research to help you improve sales performance.

The Latest Thinking from the Experts at Miller Heiman

The Miller Heiman Knowledge Center is a library of publications, white papers, articles, insights and sales best practices and perspectives you can use to win more business for your company.

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Sales performance tools, research and best practices that you need to know about.


The Power of Perspective

What is the defining difference that sets a top-performer apart from the rest? Perspective.



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Improve Predictive Funnel Management

Learn the major obstacles to predictive funnel management and the steps you can take to overcome them.


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It All Comes Down to Coaching

Sales management is a critical role that influences the success of an organization. The key is effective coaching.

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Success Stories

Discover how Miller Heiman was able to improve sales performance in our clients’ sales organizations.

Industry Study: HealthCare

Read how a change initiative did more than sustain – it drove growth in turbulent conditions.

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Introducing common sales process, language and methodology produced immediate wins both internally and externally.

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Miller Heiman Blog

Insights from the sales experts at Miller Heiman.

Collaboration is a key in successful business transactions, and at its heart is the concept of giving and receiving. In fact, sharing economies are based on the collaborative principle of “you have to give to get.” Continue Reading

Sitting in a restaurant with a client the other day, I spotted a table filled with well-dressed young professionals. They could easily have been sales professionals of one kind or another. Instead of talking to each other, they were all swiping away at their smartphones. While I love to see salespeople hard at work, part of me felt sorry for this generation of young people who don’t often sit and just talk with one another. Continue Reading

4.7 People
involved in a sale on average when the deal size is more than $500,000.