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Miller Heiman Blog

Insights from the sales experts at Miller Heiman.

There’s a scene in the film “An Officer and a Gentleman” where Richard Gere (our aspiring Navy pilot) is being pushed to the breaking point by the drill sergeant. He’s saying “No sir, I won’t quit, you can kick me out of here but I ain’t quitting!”

That’s Hollywood. The lesson we have been taught many times is that when the chips are down, it’s the strength of our character that makes the difference between success and failure. We call it perseverance. Quitters are losers who make excuses, and winners are lone heroes who win because of their “grit.”

 Continue Reading


Sometimes failure is a state of mind. That can certainly be said of the sales profession. When we feel successful, we start acting successful. Nine times out of 10, that leads us to being successful. Of course, the same can be said of feeling like a failure. Continue Reading

41%
know why their top sales performers are successful. Do you?